Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Thunderpick website, mobile applications, products, and related services (collectively, the “Services”).

By accessing, registering for, or using our Services, you agree to be bound by these Terms, our Privacy Policy, Responsible Gaming Policy, Cookie Policy, and any additional rules or guidelines that may apply to specific products or promotions.

If you do not agree with these Terms, you must not use our Services.

Eligibility

To use Thunderpick’s Services, you must:

  • Be at least the legal gambling age in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from gambling under applicable laws
  • Provide accurate and complete registration information
  • Comply with all applicable laws and regulations

Thunderpick reserves the right to request proof of age, identity, and eligibility at any time.

Account Registration

To access certain Services, you may be required to create an account.

When registering an account, you agree to:

  • Provide accurate, complete, and up-to-date information
  • Maintain the accuracy of your account information
  • Keep your login credentials secure
  • Accept responsibility for all activity conducted through your account
  • Notify us immediately of any unauthorized use of your account

Each user may maintain only one account unless otherwise expressly authorized by Thunderpick.

We reserve the right to refuse registration applications or close accounts at our discretion where permitted by applicable law.

Identity Verification

Thunderpick may require users to complete identity verification procedures before accessing certain features or processing transactions.

Verification may include the submission of:

  • Government-issued identification
  • Proof of address
  • Payment verification documents
  • Additional information required for compliance purposes

Failure to provide requested documentation may result in restrictions, suspensions, or account closure.

User Responsibilities

By using our Services, you agree to:

  • Comply with all applicable laws and regulations
  • Use the Services only for lawful purposes
  • Maintain confidentiality of your account credentials
  • Provide truthful and accurate information
  • Respect the integrity and security of the platform
  • Cooperate with legitimate verification requests

You agree not to:

  • Use fraudulent or misleading information
  • Access accounts belonging to other users
  • Attempt to manipulate betting outcomes
  • Engage in money laundering or other illegal activities
  • Exploit software bugs or vulnerabilities
  • Use automated systems without authorization
  • Interfere with the operation of the Services

Deposits and Withdrawals

Users may fund their accounts using payment methods made available through the platform.

Deposits

You acknowledge that:

  • Deposits must originate from accounts or payment methods registered in your name
  • Funds deposited must be obtained lawfully
  • Minimum and maximum deposit limits may apply
  • Certain payment methods may be subject to additional verification

Withdrawals

Withdrawal requests may be subject to:

  • Identity verification requirements
  • Security reviews
  • Regulatory checks
  • Applicable transaction limits

Thunderpick reserves the right to delay or reject withdrawals where verification or compliance requirements remain outstanding.

Betting Rules

All wagers placed through Thunderpick are subject to the applicable betting rules available on the platform.

By placing a wager, you acknowledge that:

  • Betting involves risk
  • Outcomes cannot be guaranteed
  • Odds may change prior to bet acceptance
  • Settlements will be determined according to official event results and platform rules

Thunderpick reserves the right to correct obvious errors, inaccuracies, or technical issues affecting betting markets.

Promotions and Bonuses

Thunderpick may offer bonuses, rewards, tournaments, promotions, and other incentives.

Participation in promotional activities may be subject to:

  • Eligibility requirements
  • Wagering requirements
  • Geographic restrictions
  • Specific promotional terms

Thunderpick reserves the right to modify, suspend, or terminate promotions at any time where permitted by law.

Cryptocurrency Transactions

Where cryptocurrency payments are supported, users acknowledge that:

  • Cryptocurrency markets can be volatile
  • Transaction confirmation times may vary
  • Blockchain network fees may apply
  • Completed blockchain transactions generally cannot be reversed

Users are responsible for providing accurate wallet information.

Thunderpick is not responsible for losses arising from incorrect wallet addresses or user errors.

Responsible Gaming

Thunderpick is committed to promoting responsible gaming practices.

Users are encouraged to:

  • Gamble responsibly
  • Set personal limits
  • Use available responsible gaming tools
  • Seek professional support if gambling becomes problematic

Our Responsible Gaming Policy provides additional information regarding available protections and support resources.

Intellectual Property

All content available through the Services, including but not limited to:

  • Logos
  • Trademarks
  • Graphics
  • Software
  • Designs
  • Text
  • User interfaces
  • Audio and visual materials

is owned by Thunderpick or its licensors and is protected by applicable intellectual property laws.

Users may not reproduce, distribute, modify, or commercially exploit any content without prior written authorization.

Suspension and Account Closure

Thunderpick reserves the right to suspend, restrict, or close accounts where:

  • These Terms are violated
  • Fraudulent activity is suspected
  • Regulatory obligations require action
  • Security concerns arise
  • Verification requirements are not satisfied
  • Illegal activity is detected

Where appropriate, account restrictions may remain in place pending investigation.

Limitation of Liability

To the fullest extent permitted by applicable law, Thunderpick shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Service interruptions
  • Technical failures beyond our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis.

Thunderpick does not guarantee that:

  • The Services will be uninterrupted
  • The Services will be error-free
  • All defects will be corrected
  • The platform will always be available

Users access and use the Services at their own risk.

Third-Party Services

The Services may contain links to or integrations with third-party websites, platforms, and service providers.

Thunderpick does not control and is not responsible for:

  • Third-party content
  • Third-party policies
  • Third-party services
  • Third-party actions or omissions

Users should review the terms and privacy practices of any third-party services they access.

Privacy and Data Protection

The collection, use, and processing of personal information are governed by our Privacy Policy.

By using the Services, you acknowledge and agree that Thunderpick may process personal information as described in the Privacy Policy and in accordance with applicable legal requirements.

Force Majeure

Thunderpick shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Internet outages
  • Government actions
  • Labor disputes
  • Cyberattacks
  • Power failures
  • Telecommunications disruptions

Amendments to These Terms

Thunderpick may amend these Terms from time to time.

Updated versions will be published on the website together with the revised effective date.

Continued use of the Services following publication of updated Terms constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the operating entity providing the Services, unless otherwise required by mandatory local laws.

Any disputes arising from or relating to these Terms shall be resolved through the appropriate courts or dispute resolution procedures as required by applicable law.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Us

If you have questions regarding these Terms and Conditions, please contact us:

Customer Support: support@thunderpick.io

Legal Department: legal@thunderpick.io

Website: https://thunderpick.io

By accessing or using Thunderpick’s Services, you confirm that you have read, understood, and agreed to these Terms and Conditions.